上海
應屆畢業(yè)生
學歷不限
2025-04-20 17:02:32
2449人關注
職位描述
該職位還未進行加V認證，請仔細了解后再進行投遞！
Primary Purpose of Role
? Operations, coordination of customer ordering, shipping, billing, return/exchange as well as the out-sourced service. Control the out-sourced service and the vendor’s performance.
? Communication with Sales, distributors or end customers and cross functions to clarify customer requirement and abnormal demand, provide better service to them and enhance customer experience.
? Process automation, optimization, continuous improvement with China team and international team.
? Regularly review and manage processes/KPIs (Order-To-Invoice, Return/Exchange, customer complaints) with relevant functions Order-To-Invoice, Return/Exchange, customer complaints.
? Perform data governance, business analysis and reporting to support leaderships, peers, cross functional requirements for well understood and monitor the business operations.
? Support line supervisor to lead and drive projects for process optimization and improvement, cross functional changes and business objectives achievement.
? Process governance and compliance full fill.
Major Accountabilities
？ Operational accountabilities
? Good at the practice in the SAP OTI fields; stands for the SAP key user/trainer or with the capability, to be the mentor of the SAP OTI operators;
? Facilitate customer ordering operations and monitor the SAP OTI operations on daily basis. Not limited to exchange
? Operations, coordination of customer ordering, shipping, billing, return/exchange as well as the out-sourced service. Control the out-sourced service and the vendor’s performance.
? Communication with Sales, distributors or end customers and cross functions to clarify customer requirement and abnormal demand, provide better service to them and enhance customer experience.
? Process automation, optimization, continuous improvement with China team and international team.
? Regularly review and manage processes/KPIs (Order-To-Invoice, Return/Exchange, customer complaints) with relevant functions Order-To-Invoice, Return/Exchange, customer complaints.
? Perform data governance, business analysis and reporting to support leaderships, peers, cross functional requirements for well understood and monitor the business operations.
? Support line supervisor to lead and drive projects for process optimization and improvement, cross functional changes and business objectives achievement.
? Process governance and compliance full fill.
Major Accountabilities
？ Operational accountabilities
? Good at the practice in the SAP OTI fields; stands for the SAP key user/trainer or with the capability, to be the mentor of the SAP OTI operators;
? Facilitate customer ordering operations and monitor the SAP OTI operations on daily basis. Not limited to exchange
注：聯系我時，請說是在福建人才網上看到的。
工作地點
地址：上海黃浦區(qū)西藏中路268號來福士辦公樓
求職提示：用人單位發(fā)布虛假招聘信息，或以任何名義向求職者收取財物（如體檢費、置裝費、押金、服裝費、培訓費、身份證、畢業(yè)證等），均涉嫌違法，請求職者務必提高警惕。
