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Job Summary To provide best in class support for all Front, Middle and BackOffice users Murex applications. To respond to faults and to requests for changes, including testing and delivery of bug fixes. Ensure all problems are resolved and Remedy tickets updated in a timely fashion and provide ongoing support, advice and guidance. To be used as a resource for related project and DR exercises. To apply skills to minimize and proactively mitigate any issue that might arise. To apply knowledge to provide a stable production environment for the business to work in and as part of a global team, provide a 24 hour support function. The team will be engaged daily with front, middle and back-office staff and senior trading stakeholders. Responsibilities - At least 2 years of production application support or related experience - Knowledge of scripting (shell, Perl, Python). - Ability to resolve problems and incidents. - Knowledge of Solaris or Red Hat Linux. - Knowledge of SQL (Sybase or Oracle) - Configuration and management of vendor or bespoke monitoring toolsets (Geneos/Patrol) - Configuration and management of vendor batch management toolsets (Control-M) - Knowledge of networking concepts